Grab is one of the companies specializing in providing transportation services that is popular in many countries around the world, Vietnam is no exception. So in Hanoi, is using Grab popular and safe? Let’s find out together through the article below.
Grab
For tourists traveling to many places around the world as well as local people, using Grab is probably too familiar and can be considered a regular thing. So what is Grab? With the full name Grab Holdings Inc., this is a large technology company specializing in transportation, fast delivery and digital payment services headquartered in Singapore and many other Southeast Asian countries. Considered one of the most groundbreaking technology companies, Grab‘s mission is to bring convenience to consumers.
Founded in Kuala Lumpur, Malaysia in 2012 with the leadership of two people, Anthony Tan and Tan Hooi Ling, Grab was initially just an application specializing in taxi and car booking services called MyTeksi, then expanded to many other services such as delivery, food delivery, and digital payments. Nowadays, Grab has become an indispensable application on anyone’s phone.
Grab
Although you know that this is one of the most popular applications and can be said to be used every day, you probably don’t know why Grab is trusted by so many people, right? Below are some reasons why Grab has become extremely popular in many countries.
It can be said that this is the biggest advantage that Grab possesses and is also the most important factor in being able to own a large number of customers. Grab can be said to be the only application where customers can order taxis, two-wheeled vehicles, and food. You can see many services integrated into one application and these services are all necessary services in people’s daily lives, so Grab has brought the most practical solutions to their needs.
Grab
This is also a factor that makes Grab popular with many users, which is its extremely simple, easy-to-use interface and outstanding colors. Because Grab’s target audience is not just a small group of people, but Grab wants to target a large number of people of many different ages, using a simple interface will be extremely convenient for older aunts and uncles and they can easily use the service. Once they are familiar and proficient in booking a ride, they will become Grab‘s loyal customers, which helps the company gain a large and familiar customer base.
Let’s make a small comparison between traditional two-wheeled vehicle service and Grab‘s vehicle service. If the traditional two-wheeled vehicle services of other countries in general and Vietnam in particular are nothing special and still have prices suitable for the length of each trip, then for Grab, the company offers a lot offers that come with vouchers and promotions can be deducted from the total amount the customer has to pay, this will cause customers to spend less money while still maintaining outstanding service quality, if If you are a customer, you will definitely choose Grab, right?
Grab
To talk about Grab‘s success now, it is impossible not to mention the development from the difficult early days with a long period of struggling with Grab’s challenges. On February 27, 2014, the Grab application began to be available in Vietnam, bringing something new to users. At this time, Grab only provides GrabTaxi service, a service to pick up people by vehicles under nine seats, becoming a competitor to the dominant taxi companies in Vietnam at that time such as SunTaxi and Mai Linh.
By being smart in its strategies to attract users as well as being transparent and open in its working process, Grab quickly won the hearts of taxi service users in Vietnam, defeating its competitors. Because at that time, traditional taxi companies had many mistakes in customer care and support as well as lack of transparency, many drivers deliberately drove longer distances to get more money from their customer and did not indicate the amount of money the customer needed to pay in advance.
Next, in October of the same year, Grab launched GrabBike because it realized the strong development potential of two-wheeled vehicle services in the Vietnamese market. Because at that time, two-wheeled vehicle services in Vietnam were mostly spontaneous and at the same time not guarantee service users certain privileges, which are only temporary and do not guarantee user safety.
Grab has handled those problems through its services, gradually becoming more familiar to Vietnamese people, but 10 years ago, the concept of technology motorbike taxis was still quite strange to Vietnamese people, Grab has spent a lot of effort to survive in this land. Along with that is fierce competition with other competitors, such as Uber,…
Be consistent in building their image as a popular shuttle service that is suitable for many customers with their own budgets as well as offering many attractive promotions to attract customers, after only a few year, Grab acquired the entire market share of its main competitor at that time, Uber, to become the leader in technology motorbike taxi services in Vietnam. And until now, Grab is still extremely popular and always receives the love of many people.
Grab
Hanoi is the capital of Vietnam and one of the leading technology-developed cities, so Grab was used in Hanoi very early and popularly. Up to now, the concept of Grab is completely familiar to people in Hanoi as well as tourists here because this is also one of the main means of transportation when they begin their journey of discovery this place.
When it comes to user safety, perhaps Grab can be completely confident about this. Grab’s car service brings a lot of safety in many aspects to users while experiencing this company’s service.
Firstly, you will have safety and security for yourself when using Grab’s shuttle service. Grab always issues documents and terms that ensure the rights of users, always gives priority to Grab service users as well as in unfortunate events that happen, Grab always has compensation and reasonable support.
Second, Grab drivers will always ensure you have safe moments using the service. Grab’s drivers are extremely cute and will always be willing to support customers whenever you have a need. Their driving speed is always within the legal limit, you will have very difficult times to find a Grab driver who violates traffic laws.
Grab
To have the best experience when using Grab‘s car service, of course we should also firmly grasp some of the following things.
To be able to get to your destination safely and quickly, the most important thing is to carefully check information such as pick-up point and destination. This is extremely important because it will help the driver pick you up and take you to the place you want to go quickly, saving you time and money because if you take the wrong route and prolong the journey, you have to pay a certain amount more.
To ensure the safety of your trip, a helmet is indispensable. Normally, each Grab driver will prepare a helmet for you, but if not, you can completely bring your own helmet and get in the car, this can help you ensure safety for your own life as well as avoid being arrested and fined by traffic police officers.
To have a relaxing and fun trip, keeping a friendly attitude with the driver is also important. No driver will like it when the passenger in the back seat is always upset and cursing because this will make the atmosphere of the trip tense, so please sympathize if the driver accidentally comes late 1 -2 minutes and always smiles and chat along the way.
Grab
Coming to Hanoi as a tourist, you will sometimes need to use means of transportation such as taxis or two-wheeled vehicles to be able to move and explore all the unique cultural features and people of the capital. Therefore, making optimal use of the Grab application will help you save quite a bit of travel costs instead of using traditional transportation methods.
It’s best to have the Grab app pre-installed on your phone and learn how to get used to it and learn how to book a car. You won’t want to stand around in the middle of the streets of Hanoi trying to find a way to book yourself a ride of Grab? In addition, when using the application, try to use as many discount codes as possible to save the maximum amount of money you have to pay for a trip. Grab has many diverse discount codes, so this won’t be difficult.
When completing the trip, don’t give your driver a small tip, because if you had a perfect and fun trip, it’s a way to let them know that they made you extremely satisfied as well as enjoy.
So, through the above article, you probably already know a lot of information about the Grab application in Hanoi. If you have the opportunity when coming to Hanoi, choose Grab to enjoy a comfortable experience. Don’t forget to follow us, Impress Travel for more information for your trip to Hanoi.
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We will explore the most amazing places in the north of Vietnam. First, North Vietnam Hanoi Tour will bring you to explore Hanoi charming city, with a half-day city tour, you will visit the most iconic attractions in Hanoi such as President Ho Chi Minh Mausoleum complex, Temple of Literature, Hoan Kiem Lake and the old quarter of Hanoi. After Hanoi, we are going to Tam Coc, Ninh Binh where we visit the Hoa Lu Ancient Capital, enjoy the boat trip in Tam Coc and to discover the countryside. For ending two days of Inspirational Hanoi – Ninh Binh – Halong Tour, we will spend one night stay on a cruise to explore the seven natural wonder of the world. Let’s explore the Magnificent North of Vietnam with Impress Travel.
Email:northvietnamtour@impresstravel.com or contact the hotline (Whatsapp, Zalo, Viber, Skype) at +84.912 379 189 – Mr. Alex.
Day Inclusions: Private A/C transfer, English-speaking tour guide in Hanoi, lunch, entrance fee, hotel in Hanoi
Day Inclusions: Car/Mini-Van, Outstanding English speaking guide, Lunch – Vietnamese Cuisine at Tam Coc Nature Eco Lodge, All sightseeing tickets, Good bike with gears, 02 bottles of Mineral water, Services charges and government tax, Rowing boat to visit Tam Coc, One conical hat as souvenir, Demonstration of teaching to learn how to write, speak Vietnamese, and catch fish
Day Inclusions: Hotel breakfast, shuttle bus A/C transfer, English speaking tour guide on CRUISE only, entrance fee, full board, joint Cruise in Halong bay with private cabin (2 persons share 1 cabin)
What's included in this trip :
3 STAR HOTELS & CRUISES IN VIETNAM SELECTED
Destination |
Room Type |
HOTEL NAME, ROOM TYPE & WEBSITE |
Hanoi 3-star Hotels |
Adamas Deluxe City |
ADAMAS HANOI HOTEL Refer: http://swancruiseshalong.com/ |
3-star Halong Bay Cruises |
Swan Cruise Deluxe |
SWAN CRUISE HALONG BAY Refer: http://swancruiseshalong.com/ |
4 STAR HOTELS & CRUISE IN VIETNAM SELECTED
Destination |
Room Type |
HOTEL NAME, ROOM TYPE & WEBSITE |
Hanoi 4-star Hotels |
The light deluxe with window |
THE LIGHT HOTEL HANOI Refer: thelighthotelhanoi.com/en/ |
4-star Halong Bay Cruises |
Sealife Suite Canbin |
HUONG HAI SEALIFE CRUISE HALONG BAY Refer: www.sealifegroup.com |
5 STAR HOTELS & CRUISE IN VIETNAM SELECTED
Destination |
Hotel Category |
HOTEL NAME, ROOM TYPE & WEBSITE |
Hanoi 5-star hotels |
Deluxe Sketch Apricot Hotel |
APRICOT HOTEL HANOI Refer: apricothotels.com/room/sketch |
5-star Halong bay Cruises |
Deluxe Room with Ocean View Margaret |
MARGARET CRUISE HALONG BAY Refer: https://margaretcruises.com |
The hotels and cruise are subject to change to similar category in case of fully booked
We went on a private trip to Vietnam and Cambodia, the whole trip plan was organized for us by the Impress Travel Company from Vietnam, the company did an amazing job, the whole trip was organized in a wonderful way with an amazing match between the various parties, their choices were correct and the quality of the hotels chosen were very high quality and it is important to note that the price was low in comparison To other agencies, thanks to Impress Travel and especially to Daniel who was tolerant and open to changes and organized the route for us.
Impress travel were amazing. Did my bookings with Daniel for our tour of Vietnam and I must say Daniel was very professional and prompt with his services. All the arrangement, plans, pick-up & drop-off services, hotels, vehicles, sightseeing tours and guides were spot on and excellent. Did 4 nights Hanoi, 1 night Hà Long Bay cruise, 3 nights Hoian, 4 nights Saigon and 1 night in Can Tho. It was totally awesome. Every part of the journey was superbly arranged and planned. I will highly recommend Impress Travel for anyone interested in visiting Vietnam. Very organized and reliable!
I booked with Impress Travel in July. My contact person was Tommy Thang. He is an amazing person. He was very helpful. He changed my program twice for me. Very accommodating!
We started our holiday in the north (Sapa)of Vietnam and travelled down to HCMC.
The tour was fantastic, Tommy's arrangements were to the"T".
I will always use them if I have to visit the area again and recommend them to one and all.
Thank you once again Mr.Tommy and the Impress Team.
Sulaiman Pochee
Great value for money with 4 stars hotel accommodation for 4 couples. The tour guide has been very helpful and brought us to amazing places in Sapa. We want to thanks Thuy the tour guide and especially Mark from Impress Travel for his great service and assurance throughout our trip. We’ll definitely use his service for other tour packages in other parts of Vietnam.
This is the second time we travel to Vietnam with IMPRESS Travel. First time, we booked our holiday to Hanoi, Halong Bay & Sapa during Dec 2018 with Impress.
Second time, we travel to Hoi An, Hue & Danang (Central Vietnam) during Jan 2019.
My friends & I are very glad & happy with all the hotels stay in Central Vietnam, the meals provided are delicious. We are greatly appreciated with all the tour arrangement by Tommy & his team (tour guide).
Especially, Mr. NHAT C.V. He is helpful, cheerful, knowledgeable and very professional. He always volunteer to take a nice pictures for six of us (group) .
We enjoyed our holiday with Impress travel. We will definitely come back to Vietnam again with Impress
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